Bar Service Director

7 days ago


London, Greater London, United Kingdom Firmdale Hotels Full time

Job Summary:

Firmdale Hotels is seeking a highly skilled and experienced Bar Supervisor to join our team. As a Bar Supervisor, you will be responsible for assisting with the day-to-day operation of the bar, ensuring that the highest level of customer service is delivered and the expectations of our guests are consistently exceeded.

Key Responsibilities:

  • Run daily operations of the bar and the bar floor
  • Deliver training sessions on service standards and product knowledge
  • Shift handover reports
  • Cashing up
  • Monitor sales and standards of upselling delivered
  • Have a good command of the bar menu and wine list
  • Assist the Bar Manager with stock take and ordering

Requirements:

  • Previous experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue
  • Excellent understanding of mixology, wines, and spirits
  • Strong communication skills
  • Superb attention to detail and driven by delivering exceptional standards
  • Capable of motivating a team through training and solid leadership
  • Exceptional personal presentation
  • Resilience and drive to get things right first time

About Firmdale Hotels:

Firmdale Hotels is an international award-winning group comprising of 10 high-end luxury hotels and 8 bars and restaurants in London and New York. We are committed to delivering exceptional customer service and providing our guests with an unforgettable experience.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Access to exclusive employee benefits and perks

Eligibility:

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.



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