Client Support Administrator
4 weeks ago
Service Administrator
Salary: Up to £25,000
Location: Redditch
T2M Resourcing Ltd is seeking a dedicated Service Administrator to join a prominent engineering services firm specializing in maintenance, repair, and installation solutions.
This role is ideal for individuals with a background in supporting service operations and a solid grasp of departmental functions.
Key Responsibilities of a Service Administrator
- Provide versatile assistance to the team, which includes but is not limited to...
- Coordinating engineer appointments.
- Preparing and distributing service reports to clients.
- Uploading documentation to client portals.
- Handling incoming communications and offering support to management.
- Serve as a liaison within the organization, connecting internal teams with clients at various levels.
- Perform general administrative tasks pertinent to your role, including data entry and managing communications.
Requirements for Success as a Service Administrator
- Proven experience in a Service Support or Administrative role.
- Familiarity with Business Management systems.
- Customer-oriented with a strong commercial awareness.
- Outstanding communication abilities, both face-to-face and over the phone.
- Meticulous attention to detail and exceptional organizational skills.
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