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PPF Administration Team Member

2 months ago

Redditch, Worcestershire, United Kingdom Broadstone Full time
Job Summary

We are seeking a highly skilled and experienced PPF Administrator to join our team at Broadstone. As a key member of our PPF Administration team, you will be responsible for providing exceptional client service and support to our PPF clients.

Key Responsibilities
  • Provide main point of contact for allocated PPF clients and ensure day-to-day administration services are provided to a high standard.
  • Carry out routine administration services for other PPF clients as requested by Senior Administrators, Team Leaders, Pensions Manager, Pensions Director.
  • Maintain membership records on the administration system, calculate benefits for members, and set up new members on the system.
  • Sort and file client documentation, record PPF client events and time cost work undertaken for billing.
  • Ensure all work that leaves the team is of a high standard and adhere to the Trust-Based Pensions Administration Procedures Manual, PPF technical guides and procedure notes.
  • Attend PPF, Trustee meetings and other meetings as required, and keep under review all routine administration procedures carried out for PPF clients.
Requirements
  • Good communication skills, both verbal and written.
  • Ability to work on own as well as a member of a team.
  • Sound understanding of current pensions legislation.
  • Highly numerate, accurate, and literate.
  • Analytical and numerical ability – able to analyse, evaluate and interpret data.
  • Ability to multi-task, prioritize workloads, and deal with urgent issues.
  • Reliable, flexible, and able to manage own work within strict deadlines.
  • Computer literacy, including familiarity with Microsoft Word, Excel, and PowerPoint.
Preferred Qualifications
  • Educated to A level standard.
  • Experience carrying out a similar role with a Third-Party Administrators or In-house occupational pension scheme.
  • Studying towards APMI or similar PMI examinations.
  • Previous or some working knowledge of PPF processes an advantage but not necessary.
Overarching Obligations
  • Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures.
  • Achieve a good standard of ethical behaviour, do the right thing at all times.
  • Comply with all relevant professional standards.
  • Comply with the FCA's requirements in relation to the Senior Managers & Certification Regime, Treating Customers Fairly and the new Consumer Duty.