PPF Administrator
1 week ago
Pension Administration Role at Broadstone
This is a key position within our PPF administration team, where you will play a vital role in ensuring the day-to-day administration services are provided to our clients to a high standard.
As a PPF Administrator, you will be responsible for maintaining membership records, calculating benefits, and providing exceptional customer service to our clients. You will also be involved in routine administration tasks, such as sorting and filing client documentation, and monitoring target due dates to ensure service level agreements are met.
Key Responsibilities:
- Maintain accurate and up-to-date membership records on our administration system
- Calculate benefits for members, leavers, retirements, and deaths
- Set up new members on the administration system and ensure all work is of a high standard
- Provide exceptional customer service to our clients, including answering queries and resolving issues
- Monitor target due dates to ensure service level agreements are met
- Record all client event and time cost work undertaken for billing
Requirements:
- Educated to A level standard
- Experience carrying out a similar role with a Third-Party Administrator or In-house occupational pension scheme
- Good communication skills, both verbal and written
- Able to work on own as well as a member of a team
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive team environment
About Broadstone:
Broadstone is a leading provider of pension administration services, with a reputation for delivering high-quality solutions to our clients. We are committed to excellence and are passionate about providing exceptional customer service.
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