Technical Support Administrator

4 weeks ago


Redditch, Worcestershire, United Kingdom T2M Resourcing Ltd Full time

Service Administrator

Salary: Up to £25,000

Location: Redditch

T2M Resourcing Ltd is actively seeking a Service Administrator to become part of a prominent engineering services organization specializing in maintenance, repair, and installation solutions.

This role is ideal for individuals with a background in supporting service department functions and a solid understanding of operational processes.

Key Responsibilities of a Service Administrator

  • Deliver adaptable support to the team, which includes but is not limited to...
    • Coordinating engineer appointments.
    • Assessing and distributing service reports to clients.
    • Uploading documentation to client portals.
    • Handling incoming communications and providing assistance to management.
  • Serve as a liaison within the organization, connecting internal teams and clients at various levels.
  • Perform general administrative tasks pertinent to your role, including data entry and managing communications.

Requirements for Success as a Service Administrator

  • Proven experience in a Service Support or Administrative role.
  • Familiarity with Business Management systems.
  • Customer-oriented with a strong commercial awareness.
  • Outstanding communication abilities, both face-to-face and over the phone.
  • Meticulous attention to detail coupled with excellent organizational capabilities.


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