Technical Support Administrator
4 weeks ago
Service Administrator
Salary: Up to £25,000
Location: Redditch
T2M Resourcing Ltd is actively seeking a Service Administrator to become part of a prominent engineering services organization specializing in maintenance, repair, and installation solutions.
This role is ideal for individuals with a background in supporting service department functions and a solid understanding of operational processes.
Key Responsibilities of a Service Administrator
- Deliver adaptable support to the team, which includes but is not limited to...
- Coordinating engineer appointments.
- Assessing and distributing service reports to clients.
- Uploading documentation to client portals.
- Handling incoming communications and providing assistance to management.
- Serve as a liaison within the organization, connecting internal teams and clients at various levels.
- Perform general administrative tasks pertinent to your role, including data entry and managing communications.
Requirements for Success as a Service Administrator
- Proven experience in a Service Support or Administrative role.
- Familiarity with Business Management systems.
- Customer-oriented with a strong commercial awareness.
- Outstanding communication abilities, both face-to-face and over the phone.
- Meticulous attention to detail coupled with excellent organizational capabilities.
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