Customer Service Representative

7 days ago


Cardiff, Cardiff, United Kingdom Howden Consumer & Local Commercial Full time

We are actively seeking a highly skilled Insurance Advisor to join our team at Howden Consumer & Local Commercial. Our organization has experienced rapid growth over the past 12 years, and we are looking to support further expansion by recruiting an additional Advisor. In this role, you will be responsible for building strong relationships with new and existing clients and working closely with the Branch Manager to achieve business objectives. This is a fantastic opportunity to join a highly successful organization, where you will be provided with comprehensive training and the opportunity to gain industry-recognized qualifications.

You will enjoy engaging with people, listening, and building relationships as it is essential that we truly understand our clients' needs and requirements.

Key Benefits:

  • 22 days holiday (plus bank holidays), increasing through length of service
  • A comprehensive set of core benefits, designed with your health and financial protection in mind:
  • Life Assurance up to 4x salary, protecting your loved ones in case of unforeseen circumstances.
  • Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
  • Access to a range of lifestyle and financial benefits that you can choose from:
  • Discounts on gym membership across the UK.
  • Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
  • Access to discounted personal health policies – Critical illness, private medical, dental plans.
  • A range of insurance products available commission-free, including home, motor, travel, and specialist vehicles.
  • Access to hundreds of high-street retailer discounts.
  • Employee Assistance Programme (EAP) to support employees outside of work.


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