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Customer Service Representative

2 months ago


Tyne and Wear, United Kingdom Pertemps Newcastle & Gateshead Full time
Job Description

Job Title: Customer Service Advisor

Company: Pertemps Newcastle & Gateshead

Job Type: Full-time

Hours: Monday to Friday, Full-time

Salary: £22,308 per annum

We are seeking a highly skilled Customer Service Advisor who is fluent in German to provide exceptional service to our customers in the sales promotions sector. The ideal candidate will be responsible for handling customer inquiries, responding to customer concerns, and validating promotion claims.

Key Responsibilities:

  • Provide excellent customer service to customers in the sales promotions sector
  • Handle customer inquiries and respond to customer concerns in a timely and professional manner
  • Validate promotion claims and resolve any issues that may arise
  • Work collaboratively with the sales team to ensure seamless customer service

Requirements:

  • Fluency in German
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

What We Offer:

  • A competitive salary of £22,308 per annum
  • A full-time position with Monday to Friday hours
  • The opportunity to work with a reputable company in the sales promotions sector