Customer Service Representative
1 month ago
Location: Doxford Park, Sunderland
Job Type: Full-time, Permanent
Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission
Hourly Rate: £ per hour rising to £ per hour at 9 months in role
We are seeking a confident and enthusiastic Contact Centre Agent to join our team at EE. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Work collaboratively with other teams to resolve customer issues
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we would love to hear from you.
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