SAP Customer Support Specialist

4 weeks ago


Sutton, Greater London, United Kingdom Carrington West Full time £35,000

Exciting Opportunity: We are currently seeking a skilled Customer Service Specialist to join our dynamic team on a contractual basis, with a competitive salary of up to £35,000 per annum.

Role Overview: In this position, you will work closely with the Customer Service Manager, providing essential support to Project Teams while collaborating with Client Customer Teams.

Work Environment: This role offers a hybrid working arrangement, allowing you to work from various locations including the office and remotely.

Key Responsibilities:

  • Manage your own workload effectively.
  • Engage with colleagues and clients in person and via telephone.
  • Participate in Team and Project meetings.
  • Assist in delivering customer training on-site.
  • Support and attend community events and customer drop-in sessions alongside the Delivery Team and clients.
  • Complete training as required.
  • Be available for Out Of Hours contact for emergencies.

Essential Skills:

  • Proven ability to build rapport with clients both over the phone and in person.
  • Strong IT skills, particularly in MS Word and Excel.
  • A full clean driving licence is mandatory due to site locations.
  • Experience as a STEM Ambassador is advantageous but not essential.

Data Protection: By applying for this position, you consent to Carrington West processing your personal data in accordance with our Data Protection Policy. Your information will be shared with relevant third-party clients related to the roles you have applied for.



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