Insurance Claims Specialist
7 days ago
We are seeking a skilled Claims Handler to join our team at Everpool Recruitment. As a Claims Handler, you will be responsible for managing a caseload of insurance claims across a multi-client team.
Key Responsibilities:
- Owning a caseload of insurance claims and being available to field calls from customers, clients, and suppliers.
- Being responsible for the pivotal part of the customer journey regarding their insurance claim.
- Engaging with clients, customers, and suppliers via an omni-channel approach which includes email, phone, and our bespoke messaging service.
Requirements:
- Previous customer service experience.
- Previous insurance industry experience (household) - desirable but not essential.
- Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages).
- Good communication and organisation skills.
Benefits:
- 28 days holiday.
- Birthday off work.
- Charity Days Off.
- Healthcare.
- Can purchase extra holidays.
- Cycle to work scheme.
- Paid lunch once a week when in the office.
- Team nights out.
- Annual Staff awards.
Interested in this opportunity? Contact us for more information.
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