Customer Service Team Lead
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Team Lead to join our Customer Support Hub. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and webchat.
Key Responsibilities:- Manage a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.
- Develop and implement effective customer service strategies to improve customer satisfaction and loyalty.
- Work closely with other departments to ensure seamless customer service delivery and resolve any issues that may arise.
- Monitor and analyze customer feedback to identify areas for improvement and implement changes as needed.
- Ensure compliance with company policies and procedures, as well as regulatory requirements.
- A competitive salary of 23k.
- 25 days holiday + bank holidays + Birthday off + 2 volunteering days.
- Training and development opportunities.
- Subsidised canteen with a variety of food options.
- Rewards scheme with discounts on supermarkets, cinema tickets, and more.
-
Customer Service Team Lead
2 weeks ago
Crawley, West Sussex, United Kingdom B&ce Group Full timeCustomer Service Team LeadWe are seeking a skilled Customer Service Team Lead to join our Contact Centre team at B&ce Group. As a key member of our Customer Services team, you will play a vital role in ensuring our customers receive exceptional service and technical support.Key Responsibilities:Manage a team of customer service representatives, providing...
-
Customer Service Team Lead
1 week ago
Crawley, West Sussex, United Kingdom Little Vegas Full timeJob Description: Service Delivery ManagerSalary Details: £12.20 per hourAt Little Vegas, we are committed to delivering exceptional customer service and creating a fun and exciting experience for our customers.We are seeking a highly motivated and customer-focused Service Delivery Manager to join our team.The successful candidate will be responsible for...
-
Customer Service Team Lead
2 days ago
Crawley, West Sussex, United Kingdom Little Vegas Full timeKey Responsibilities of a Relief SupervisorSalary Details: Competitive pay with opportunities for paid overtimeAt Little Vegas, we're redefining entertainment in the UK's gaming industry by delivering unparalleled customer service and excellence. As a Relief Supervisor, your role is pivotal in ensuring our promise of exceptional service is consistently...
-
Customer Service Team Lead
2 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeCustomer Service Executive RoleAbout the Job:We are seeking a highly skilled Customer Service Executive to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional customer service to each individual customer.Key Responsibilities:Providing exceptional customer service to each individual...
-
Customer Service Account Lead
1 month ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Account Lead
1 month ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Account Lead
1 month ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Account Lead
1 month ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Account Lead
4 weeks ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Account Lead
4 weeks ago
Crawley, West Sussex, United Kingdom ENGINEERINGUK Full timeCustomer Service Account LeadWe are seeking a highly skilled and experienced Customer Service Account Lead to join our team at Wates. As a key member of our responsive maintenance division, you will be responsible for leading and supporting our Customer Service team in Crawley.Key Responsibilities:Champion continual improvement to achieve excellent...
-
Customer Service Team Associate
2 months ago
Crawley, West Sussex, United Kingdom Slim Chickens Full timeCustomer Service Team AssociateROLE SUMMARYWe are in search of an enthusiastic and personable individual to become a part of our Customer Service team at Slim Chickens.Company OverviewAs a leading multi-brand franchisee, we are passionate about culinary excellence and hospitality. Our ambitious goal is to expand with over 25 new locations across the UK in...
-
Customer Service Team Associate
2 months ago
Crawley, West Sussex, United Kingdom Slim Chickens Full timeCustomer Service Team AssociateROLE SUMMARYWe are in search of an enthusiastic and personable individual to become a part of our Customer Service team at Slim Chickens.Company OverviewAs a leading multi-brand franchisee, we are passionate about culinary excellence and hospitality. Our ambitious goal is to expand with over 25 new locations across the UK in...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader A new opportunity has arisen for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis. Key Responsibilities: * Collaborate with the outsourced IT Support desk to provide first and second line user IT support * Supervise the IT Support team, allocating resources and coordinating across the team to...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader A new opportunity has arisen for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis. Key Responsibilities: * Collaborate with the outsourced IT Support desk to provide first and second line user IT support * Supervise the IT Support team, allocating resources and coordinating across the team to...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeJob Title: IT Service Team LeaderWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. The successful candidate will be responsible for leading a team of IT Support specialists, providing first and second-line user IT support, and working closely with the outsourced IT Support desk.Key Responsibilities:Supervise and...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeJob Title: IT Service Team LeaderWe are seeking an experienced IT Service Team Leader to join our team at DGH Recruitment. The successful candidate will be responsible for leading a team of IT Support specialists, providing first and second-line user IT support, and working closely with the outsourced IT Support desk.Key Responsibilities:Supervise and...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader OpportunityAn exciting new role has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Key Responsibilities:Collaborate with the outsourced IT Support desk to provide first and second-line user IT supportSupervise the IT Support team, allocating resources and coordinating across...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader OpportunityAn exciting new role has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Key Responsibilities:Collaborate with the outsourced IT Support desk to provide first and second-line user IT supportSupervise the IT Support team, allocating resources and coordinating across...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader OpportunityAn exciting new role has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Key Responsibilities:Collaborate with the outsourced IT Support desk to provide first and second-line user IT supportSupervise the IT Support team, allocating resources and coordinating across...
-
IT Service Team Lead
4 weeks ago
Crawley, West Sussex, United Kingdom DGH Recruitment Full timeIT Service Team Leader OpportunityAn exciting new role has become available for an IT Service Team Leader to join a leading law firm in Crawley on a permanent basis.Key Responsibilities:Collaborate with the outsourced IT Support desk to provide first and second-line user IT supportSupervise the IT Support team, allocating resources and coordinating across...