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Team Leader

2 months ago

London, Greater London, United Kingdom Gourmet Burger Kitchen Full time

About Us

Gourmet Burger Kitchen is a leading fast-casual restaurant chain that serves high-quality burgers, fries, and milkshakes. We're passionate about delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Job Summary

We're seeking an experienced Assistant Manager to join our team. As a key member of our management team, you'll be responsible for leading a team of staff, managing restaurant operations, and ensuring that our high standards are met.

Key Responsibilities

  • Lead and motivate a team of staff to deliver exceptional customer service and achieve sales targets.
  • Manage restaurant operations, including inventory management, staff scheduling, and cash handling.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control costs, including labor, inventory, and overheads.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Identify and implement opportunities for growth and improvement.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • 50% discount on food and drinks in all Gourmet Burger Kitchen restaurants.
  • Exclusive access to discounts and offers through our partner brands.
  • Flexible working hours and opportunities for work-life balance.

Requirements

  • Proven experience in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and make sound decisions.
  • Strong analytical and problem-solving skills.
  • Passion for delivering exceptional customer service.

Language

English (en-US)