Night Shift Guest Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.
Key Responsibilities- Provide timely and efficient service to guests, responding to their needs and resolving any issues promptly
- Work collaboratively with the front desk team to ensure a smooth and organized operation
- Assist with breakfast preparation, bar service, and setting up and clearing of meeting rooms
- Develop a strong understanding of hotel operations and procedures to provide informed and helpful assistance to guests
- Excellent communication and interpersonal skills
- Previous experience in a customer-facing role, preferably in hospitality
- A can-do attitude and a willingness to learn and adapt
- Computer literacy and a professional telephone voice
- Reliable transportation to and from work
- A competitive salary and benefits package
- Opportunities for career development and growth within the company
- A dynamic and supportive work environment
RBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive and inclusive work environment. We are committed to delivering exceptional guest service and exceeding our guests' expectations.
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Nights Guest Service Coordinator
1 week ago
Epsom, Surrey, United Kingdom RBH Full timeGuest Services AssistantAbout the RoleWe are seeking a highly skilled and motivated Guest Services Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our night shift team, you will be responsible for delivering exceptional guest service and ensuring a smooth operation of the hotel during late evening hours.Key...
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Night Shift Guest Service Representative
3 weeks ago
Epsom, Surrey, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely...
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Night Shift Guest Service Representative
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Epsom, Surrey, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely...
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Night Shift Hospitality Assistant
2 weeks ago
Epsom, Surrey, United Kingdom RBH Full timeRole OverviewWe are seeking a highly motivated and flexible Guest Services Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience throughout their stay.Key ResponsibilitiesProvide...
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Nights Guest Service Ambassador
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Epsom, Surrey, United Kingdom RBH Hospitality Management Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Holiday Inn Express Epsom Downs. As a Guest Service Assistant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring that our guests have a memorable stay with us.Key...
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Nights Guest Service Team Member
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Night Team Ambassador
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Night Shift Hospitality Team Member
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Epsom, Surrey, United Kingdom RBH Full timeRole OverviewWe are seeking a highly motivated and flexible Guest Services Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our nighttime team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient operation of the hotel, and contributing to a positive and inclusive work...
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Guest Experience Professional
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Epsom, Surrey, United Kingdom RBH Full timeAbout the RoleRBH is seeking a skilled Guest Service Assistant to join their team at the Holiday Inn Express London - Epsom Downs. As a key member of the hotel staff, the Guest Service Assistant will be responsible for delivering exceptional customer service, ensuring a seamless guest experience, and supporting the hotel's operations.Key...
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Customer Service Representative
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