Care Coordinator

5 days ago


Bristol, Bristol, United Kingdom West Walk Surgery Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at West Walk Surgery. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional patient care.

Key Responsibilities
  • Front Desk Operations
    • Manage patient flow and ensure timely appointments
    • Respond to patient inquiries and provide accurate information
    • Process patient registrations and updates
  • Patient Navigation
    • Navigate patients to the most suitable clinician for their needs
    • Make future appointments for patients with doctors, nurses, and other clinicians
    • Provide general information to patients, such as test results
  • Administrative Tasks
    • Process patient samples and take them to the treatment room
    • Chaperone doctors during patient examinations
    • Process sick note certificate requests
    • Amend and deduct patient records
  • Communication and Teamwork
    • Communicate effectively with patients, doctors, and other staff members
    • Work collaboratively with the Care Navigator team to ensure seamless patient care
Requirements
  • Experience
    • Practical experience of working with others
    • Experience of using own initiative
    • Experience of customer service
  • Skills
    • Excellent communication skills
    • IT skills
    • Problem-solving skills
  • Qualifications
    • GCSE passes in Maths and English
What We Offer

We offer a competitive salary, a supportive work environment, and opportunities for professional development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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