Claims Recovery Specialist
3 days ago
We are seeking a skilled Claims Recovery Specialist to join our dynamic Recovery Department. As a Claims Recovery Specialist, you will play a crucial role in managing a portfolio of non-fault claims after a road traffic accident. Your primary responsibility will be to recover our costs from the responsible party, including third-party insurers, policyholders, and suppliers.
Key Responsibilities- Communicate effectively with policyholders and other stakeholders via telephone, written correspondence, and webchat to keep them updated on claim developments and bring about resolution.
- Expertly handle challenging conversations and complaints, ensuring a high level of customer satisfaction.
- Validate claims and ensure policy operationality.
- Input and update claims reserves on our systems, maintaining accurate and up-to-date records.
- Utilize our diary system to maintain a proactive approach to claims handling, ensuring timely resolution.
- Handle scheme claims within agreed terms and notify scheme insurer.
- Work towards individual and business Key Performance Indicators (KPIs).
- Investigate liability where required, making decisions to admit or dispute.
- Refer suspected fraud to our Specialist Unit.
- Process incoming payments.
- Recovery/claims experience is highly beneficial, but not essential, as we provide comprehensive training.
- A background in telephony-based work with excellent customer service skills.
- Strong attention to detail, with data inputting skills.
- Administrative experience.
- Good overall IT knowledge, especially with Excel, Word, and Access.
- A proven track record of problem-solving and delivering results.
- A proactive, organized approach to work.
Hastings Direct is an equal opportunities employer, treating people fairly and valuing diversity. We welcome applications from all suitably skilled persons, regardless of their background or characteristics.
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team at Hastings Direct. As a Claims Recovery Negotiator, you will play a crucial role in managing a portfolio of non-fault claims after a road traffic accident, focusing on recovering our costs from the responsible party, including third-party insurers,...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team at Hastings Direct. As a Claims Recovery Negotiator, you will play a crucial role in managing a portfolio of non-fault claims after a road traffic accident, focusing on recovering our costs from the responsible party, including third-party insurers,...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Claims Recovery NegotiatorLocation: RemoteContract: Hybrid - Working up to 4 days from homeHours: 37.5 Hours. Monday- FridaySalary: £26,500About the RoleWe are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a Claims Recovery Negotiator, you will play a crucial role in managing a portfolio of non-fault...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Claims Recovery NegotiatorLocation: RemoteContract: Hybrid - Working up to 4 days from homeHours: 37.5 Hours. Monday- FridaySalary: £26,500About the RoleWe are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a Claims Recovery Negotiator, you will play a crucial role in managing a portfolio of non-fault...
-
Recovery Claims Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJoin Our Team as a Recovery Claims SpecialistLocation:Bexhill (Hybrid Working - 1 day a week in the office)Salary:£26,500Working Hours:Monday - Friday 09:00 - 17:30 (No Weekends)At Hastings Direct, we are on the lookout for committed professionals to become part of our vibrant Recoveries Team.This role is ideal for individuals with a solid foundation in...
-
Claims Recovery Specialist
3 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will provide essential support for our Recovery department, working closely with our customers to resolve claims efficiently and effectively.Key Responsibilities:Provide exceptional customer service,...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will provide essential support for our Recovery department, working closely with our customers to resolve claims efficiently and effectively.Key Responsibilities:Provide exceptional customer service,...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Overview**About the Role**Hastings Direct is seeking a skilled Claims Recovery Negotiator to join our dynamic team. As a key member of our Recovery department, you will play a crucial role in providing essential support to our claims process.Key Responsibilities:Support the recovery of claims through effective negotiation and communication with clients...
-
Claims Recovery Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Overview**About the Role**Hastings Direct is seeking a skilled Claims Recovery Negotiator to join our dynamic team. As a key member of our Recovery department, you will play a crucial role in providing essential support to our claims process.Key Responsibilities:Support the recovery of claims through effective negotiation and communication with clients...
-
Bodily Injury Claims Specialist
7 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Bodily Injury Claims Specialist to join our team at Hastings Direct. As a key member of our Bodily Injury team, you will play a crucial role in assisting and supporting our customers when they need us most.Key ResponsibilitiesProactively manage a portfolio of cases, investigating liability and third-party...
-
Bodily Injury Claims Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Bodily Injury Claims Specialist to join our team at Hastings Direct. As a key member of our Bodily Injury team, you will play a crucial role in assisting and supporting our customers when they need us most.Key ResponsibilitiesProactively manage a portfolio of cases, investigating liability and third-party...
-
Bodily Injury Claims Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Bodily Injury Claims Specialist to join our team at Hastings Direct. As a key member of our Bodily Injury team, you will play a crucial role in assisting and supporting our customers when they need us most.Key ResponsibilitiesProactively manage a portfolio of cases, investigating liability and third-party...
-
Claims Specialist
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled Claims Specialist to join our team at Hastings Direct. As a Claims Specialist, you will play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.Key ResponsibilitiesInvestigate and assess third-party property damage claims, gathering relevant information...
-
Claims Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled Claims Specialist to join our team at Hastings Direct. As a Claims Specialist, you will play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.Key ResponsibilitiesInvestigate and assess third-party property damage claims, gathering relevant information...
-
Claims Specialist
5 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a highly skilled and experienced Claims Specialist to join our team. As a Claims Specialist, you will play a crucial role in investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant information and evidence.Liaise...
-
Claims Specialist
7 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a highly skilled and experienced Claims Specialist to join our team. As a Claims Specialist, you will play a crucial role in investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant information and evidence.Liaise...
-
Claims Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a highly skilled and experienced Claims Specialist to join our team. As a Claims Specialist, you will play a crucial role in investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant information and evidence.Liaise...
-
Claims Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:Hastings Direct is seeking a highly skilled and experienced Claims Specialist to join our team. As a Claims Specialist, you will play a crucial role in investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant information and evidence.Liaise...
-
Claims Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a skilled Claims Specialist to join our team at Hastings Direct. As a Third-Party Property Damage Claims Handler, you will play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.Key ResponsibilitiesInvestigate and assess third-party property damage claims, gathering...
-
Claims Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a skilled Claims Specialist to join our team at Hastings Direct. As a Third-Party Property Damage Claims Handler, you will play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.Key ResponsibilitiesInvestigate and assess third-party property damage claims, gathering...
