Debit Control Coordinator

6 days ago


Swindon, Swindon, United Kingdom Swindon Borough Council Full time

About the Role

This is an exciting opportunity to join the Swindon Borough Council team as a Debit Control Assistant in our Housing Management department.

Key Responsibilities

  • Update the Housing management system with accurate and up-to-date data in respect of rent accounts, tenant charges, refunds, universal credit, and other rents maintenance functions as required.
  • Complete all tenancy amendments ensuring all processes and procedures have been followed with accuracy.
  • Liaise with staff at all levels, including Senior Officers, tenants, and other agencies, when required.

Requirements

  • Be well-organized, thorough, and accurate.
  • Be able to work independently but also as part of a team.
  • Be able to work within an office environment when needed.
  • Be prepared to demonstrate good interpersonal skills and engage with all members of the wider Housing team and external customers.
  • Be IT literate and prepared to work with existing and future IT systems.

About the Team

As a Debit Control Assistant, you will be part of a dynamic team that supports the delivery of Housing Management services to over 10,000 customers. You will have the opportunity to work in a fast-paced environment, ensuring that our data and payments are accurate and up-to-date.

What We Offer

  • A diverse and exciting environment in which to work, encouraging creativity and innovation.
  • Ongoing personal development and a flexible work-life balance.
  • The opportunity to contribute to the regeneration and transformation of Swindon, making a real difference to the community.

How to Apply

For more information and to apply, please visit the Swindon Borough Council website. We welcome applications from a diverse range of communities and are committed to being an inclusive employer.



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