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Debit Control Assistant

2 months ago

Swindon, Swindon, United Kingdom Swindon Borough Council Full time
About the Role

This is an exciting opportunity to join the Swindon Borough Council team as a Debit Control Assistant - Housing Management. As a key member of our Housing Services department, you will play a vital role in ensuring the accuracy and integrity of our housing management system.

Key Responsibilities
  • Update the Housing management system with accurate and up-to-date data in respect of rent accounts, tenant charges, refunds, universal credit, and other rents maintenance functions as required.
  • Complete all tenancy amendments, ensuring all processes and procedures have been followed with accuracy.
  • Liaise with staff at all levels, including Senior Officers, tenants, and other agencies, as required.
Requirements
  • Be well-organized, thorough, and accurate.
  • Be able to work independently but also as part of a team.
  • Be able to work within an office environment when needed.
  • Be prepared to demonstrate good interpersonal skills and engage with all members of the wider Housing team and external customers.
  • Be IT literate and prepared to work with existing and future IT systems.
What We Offer

As an employee of Swindon Borough Council, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation while recognizing the need to support ongoing personal development and a flexible work-life balance.

We are committed to creating a workplace that is inclusive and welcoming to all. We welcome applications from a diverse range of communities, and in particular, disabled people and people from ethnic minorities.