Customer Service Representative

3 weeks ago


Dartmouth, Devon, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Efficiently process customer transactions, handle cash and operate a point-of-sale system
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management activities
Requirements
  • Excellent customer service skills and a positive attitude
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including mornings, afternoons, and weekends
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
  • Competitive hourly pay rate
  • Opportunities for career advancement and professional growth
  • Benefits package, including 30-35 days of paid time off and a pension scheme
  • 10% in-store discount and enhanced family leave


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