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About Lidl in Deutschland
Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a professional and friendly manner.
- Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Proactively promote and merchandise our products, including fresh bakery goods and non-food items.
- Develop a strong understanding of our products and services to provide expert advice to customers.
Requirements
- Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with a positive attitude and a passion for delivering exceptional customer service.
- Flexibility to work a variety of shifts, including mornings, evenings, and weekends.
- Able to work independently and as part of a team, with a strong focus on achieving sales targets and providing a high level of customer satisfaction.
- Basic computer skills and ability to use a point-of-sale system.
What We Offer
- A competitive salary based on equal opportunity and pay structures.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Opportunities for career development and progression within the company.
- A contributory pension scheme and long service awards.
About You
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and providing a great shopping experience. If you have a positive attitude, a strong work ethic, and a desire to succeed in a fast-paced retail environment, we would love to hear from you.
