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Customer Service Representative

2 months ago

Dartmouth, Devon, United Kingdom Lidl Full time £12 - £13

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
    • Engage with customers to understand their needs and preferences, making recommendations to enhance their shopping experience
  • Store Maintenance
    • Ensure the store is clean, tidy, and well-organized, maintaining high standards of presentation and display
    • Restock shelves, replenish merchandise, and maintain inventory levels to meet customer demand
  • Teamwork
    • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
    • Support colleagues in their roles, providing assistance and guidance as needed

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Availability
    • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends
    • Ability to work independently and as part of a team

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly rate, with opportunities for overtime and bonuses
    • Generous benefits package, including holiday pay, pension scheme, and employee discounts
  • Opportunities for Growth and Development
    • Training and development opportunities to enhance skills and knowledge
    • Opportunities for career progression and advancement within the company