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Customer Service Representative
2 months ago
Overview
Lidl is a dynamic and fast-growing company that values diversity, security, and employee well-being. As a Customer Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our stores.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
- Proactively identify opportunities to improve customer satisfaction and contribute to the development of new ideas.
What We Offer
- A competitive salary based on equal opportunity and pay structures.
- Extra pay for work during bank holidays and night shifts.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Quality training and real opportunities to build your career.
Requirements
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- A drive and passion to work hard and make your store a success.
Join Our Team
Lidl is committed to creating a diverse and inclusive work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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