Healthcare Administrative Assistant

4 weeks ago


Ryton, Shropshire, United Kingdom I.J Healthcare Full time

Job Overview

I.J Healthcare is seeking a skilled Healthcare Administrative Assistant to join our dynamic team. This role is designed for an individual who thrives in a collaborative yet fast-paced environment. The position requires a commitment of 21 hours per week, with flexibility to work across multiple locations as needed. The ideal candidate will be prepared to cover additional hours during peak times, ensuring seamless operations within our healthcare facilities.

Key Responsibilities

The primary responsibilities of this role include:

  • Welcoming patients and managing the registration process in accordance with established protocols.
  • Ensuring the accuracy of patient information and maintaining comprehensive patient records.
  • Handling incoming calls, addressing inquiries, and transferring calls as necessary.
  • Scheduling patient appointments and managing the appointment calendar efficiently.
  • Compiling and reporting statistics as required by management.
  • Responding to requests for information and managing incoming and outgoing correspondence.
  • Overseeing document management, coding, and other clerical tasks as assigned.
  • Maintaining a tidy and organized reception area, ensuring a welcoming environment for patients.
  • Upholding patient privacy and confidentiality at all times.

About Our Organization

I.J Healthcare operates across multiple sites, serving a diverse patient population. Our team is composed of dedicated professionals, including physicians, nurses, and administrative staff, all committed to delivering high-quality patient care. We pride ourselves on fostering a supportive and collaborative workplace culture.

Candidate Profile

To excel in this role, candidates should possess:

  • Strong communication and interpersonal skills, enabling effective interaction with patients and team members.
  • Excellent organizational abilities and the capacity to manage multiple tasks in a busy environment.
  • A compassionate and discreet approach to patient interactions.
  • Proficient time management and record-keeping skills.

Qualifications

Essential Requirements:

  • GCSE grades A to D in Mathematics and English.
  • Previous experience in a healthcare setting or general practice is essential, along with familiarity with medical terminology.
  • Strong documentation, communication, and IT skills, with knowledge of relevant software systems.
  • A valid UK driver's license is preferred, as travel between sites may be necessary.


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