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Patient Administration Officer
2 months ago
About GenesisCare
GenesisCare is a leading provider of private oncology services in the UK, dedicated to delivering world-class care to patients with cancer. Our team of over 600 healthcare professionals operates 14 specialist outpatient cancer centres across the UK, offering a range of innovative treatments, including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
Our Mission
We are committed to providing personalized treatment programmes that address the physical, emotional, and social needs of our patients. Our approach focuses on treating the whole patient, not just the cancer, and we work closely with patients, families, and healthcare professionals to ensure the best possible outcomes.
The Role
We are seeking an experienced Patient Administration Officer to join our team at our state-of-the-art cancer care centre in Nottingham. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our centre, providing exceptional patient care, and supporting our healthcare professionals in delivering high-quality services.
Key Responsibilities
- Process patient referrals and appointments efficiently, in accordance with GenesisCare policies
- Provide administrative support to healthcare professionals, including data entry, record-keeping, and communication with patients and families
- Act as a point of contact for patients, ensuring a professional and efficient service
- Confirm receipt of referrals and registration for patients referred for radiotherapy, outpatient clinics, and other services
- Work collaboratively with consultants, secretaries, and other healthcare professionals to ensure seamless patient care
Requirements
- Excellent verbal and written communication skills
- Previous experience in a customer-focused environment, preferably in healthcare
- Strong relationship-building skills and ability to work effectively in a team
- Experience with administrative software and IT systems, including MOSAIQ
- Proficiency in Microsoft Office packages, including Word, Excel, and Outlook
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and growth within the company
- A supportive and collaborative work environment
- Access to world-class training and development programmes
- A comprehensive employee assistance programme
Why GenesisCare?
At GenesisCare, we are passionate about delivering exceptional patient care and making a positive impact on the lives of our patients and their families. We are committed to innovation, collaboration, and continuous improvement, and we believe that our employees are the key to our success. If you share our values and are passionate about delivering high-quality patient care, we would love to hear from you.
