Patient Administrator – Wards

4 weeks ago


Nottingham, Nottingham, United Kingdom Circle Health Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our ward administration team, you will play a vital role in ensuring the smooth running of patient administrative processes throughout the patient journey.

Key Responsibilities
  • Contribute to the efficient management of patient administrative processes, ensuring adherence to CHG best practice process maps.
  • Provide exceptional customer service to patients, visitors, consultants, and staff, responding to queries in a timely and professional manner.
  • Manage referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
  • Day-to-day management of SPOT contract patients, ensuring timely and effective care.
Requirements
  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Basic financial awareness.
  • Previous administration experience in a private healthcare environment.
What We Offer
  • Competitive starting salaries.
  • Access to a wide range of employee benefits, including private pension scheme, private healthcare scheme, and family-friendly policies.
  • Industry-leading training and development opportunities.
  • A diverse and inclusive work environment, committed to creating opportunities for all colleagues.
About Us

Circle Health Group is a Gold member of the Armed Forces Covenant and a Disability Confident Employer. We pride ourselves on creating an environment where our people can thrive, grow, and develop professionally and personally.



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