Senior Contract Management Team Lead

4 days ago

Reading, Reading, United Kingdom Macro Full time
Job Description

Job Title: Senior Contract Management Team Lead

Company: Macro

Job Type: Full-time

Location: Remote

About Us: Macro is a leading provider of facilities management services, dedicated to delivering high-quality solutions to our clients.

Job Summary:

We are seeking a highly skilled and experienced Senior Contract Management Team Lead to join our team. As a Senior Contract Management Team Lead, you will be responsible for overseeing the maintenance and operation of our company's facilities, ensuring that they are safe, well-maintained, and operating efficiently.

Key Responsibilities:

  • Operational Management: Provide leadership and direction to the account operation teams, ensuring quality of services provided are continually improved and exceed customer expectations.
  • Service Delivery: Manage internal and external service delivery teams, implementing best practice procedures in line with Company policy and Client specified standards.
  • Supply Chain Management: Ensure a high level of service is achieved through robust management of suppliers and measurement of performance.
  • Financial Management: Take budgetary responsibility and financial reporting to the Client and Macro.
  • Risk Management: Minimise risk and maintain or improve profitability against agreed targets.
  • Relationship Management: Develop and maintain strong relationships with clients and team members.
  • Business Development: Identify and pursue opportunities for and with Macro.
  • Communication: Cascade information to customers, peers, and team while keeping the Macro management team fully informed.
  • People Management: Line manage staff and provide mentoring, developing, coaching, and appraising.
  • Documentation and Process: Assist with the production of documents and information for the Macro management team.
  • Networking: Maintain contact with peers and contacts in the relevant sectors to stay up-to-date with best practice and opportunities.

Requirements:

  • Facilities Management Experience: Proven experience in facilities management, with a strong understanding of best practice procedures.
  • People Management Skills: Excellent people management skills, with the ability to lead and motivate teams.
  • Relationship Management: Strong relationship management skills, with the ability to develop and maintain strong relationships with clients and team members.
  • Budgeting and Financial Management Experience: Proven experience in budgeting and financial management, with the ability to take budgetary responsibility and financial reporting.
  • Qualifications: A qualification or experience-based accreditation in facilities management, such as MIWFM or MRICS, and a NEBOSH general certificate.

What We Offer:

Macro offers a competitive salary and benefits package, as well as opportunities for professional development and growth.

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