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Senior Contract Management Team Lead
2 months ago
Job Title: Senior Contract Management Team Lead
Job Summary:
We are seeking a highly skilled and experienced Senior Contract Management Team Lead to join our team at Macro. As a key member of our operations team, you will be responsible for overseeing the maintenance and operation of our company's facilities.
Key Responsibilities:
- Provide leadership and direction to the account operation teams and take budgetary responsibility of accounts allocated to you.
- Develop a relationship built on trust with clients and deliver performance data as required.
- Implement best practice procedures in line with company policy and client specified standards for QSHEW, Quality, Environmental and technical standards.
- Manage a high level of service through robust management of suppliers and measurement of performance.
- Manage financial budgets and report to clients and senior management.
- Minimise risk and maintain or improve profitability against agreed targets.
- Manage client and team relations, business development, and advise senior management of any perceived risks and mitigation actions.
- Produce monthly performance reports to clients and senior management.
- Communicate information to customers, peers, and team while keeping the Macro management team fully informed.
- Manage staff through mentoring, developing, coaching, and appraising.
- Assist with the production of documents and information for the Macro management team.
- Maintain contact with peers and contacts in the relevant sectors to keep abreast of best practice and opportunities within the industry.
Requirements:
- Facilities management experience.
- Excellent people management skills.
- Relationship management.
- Budgeting and financial management experience.
- A qualification or experience-based accreditation in facilities management, such as MIWFM or MRICS, and a NEBOSH general certificate.