Customer Service Representative

6 days ago


Trafford Park, United Kingdom Halecroft Recruitment Full time

Job Title: Customer Service Advisor

Job Type: Full-time

Company: Halecroft Recruitment

Location: Trafford Park

Job Description:

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Halecroft Recruitment. As a Customer Service Advisor, you will be the first point of contact for customers seeking help or information, providing a high level of service and support.

Key Responsibilities:

  • Provide exceptional customer service and support via various communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to ensure seamless customer experience
  • Meet and exceed customer satisfaction targets
  • Develop and maintain a thorough knowledge of our products and services

Requirements:

  • Previous customer service experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software

What We Offer:

  • A competitive salary up to £28,000 depending on experience
  • A comprehensive benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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