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Customer Service Representative
2 months ago
Job Summary:
Halecroft Recruitment is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our client's service delivery team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide high-level customer service and support to clients via various communication channels.
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Work closely with internal stakeholders to ensure seamless service delivery.
- Develop and maintain strong relationships with clients to drive customer satisfaction and loyalty.
- Stay up-to-date with industry trends and best practices to continuously improve service delivery.
Requirements:
- Previous customer service experience, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
- A competitive salary range of £24,000 - £28,000 depending on experience.
- A comprehensive benefits package, including health insurance and retirement plan.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
