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Customer Service Representative

2 months ago


Trafford Park, Trafford, United Kingdom Halecroft Recruitment Full time £24,000 - £28,000

Job Title: Customer Service Advisor

About the Role:

Halecroft Recruitment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for customers seeking help or information, providing a high level of service and ensuring customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service via telephone and email
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Offer product information and advice to customers
  • Work collaboratively with colleagues to achieve sales and customer service targets
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • Previous customer service experience
  • Professional telephone manner and strong communication skills
  • Commercial awareness and ability to work in a fast-paced environment
  • Driving licence and own car (for business use)

What We Offer:

  • Competitive salary: £24,000 - £28,000 depending on experience
  • Full-time position: 8.30 – 4.30, Monday – Friday
  • Opportunities for career development and progression

Location: Office-based in Trafford Park