French-speaking Customer Service Representative
5 months ago
A market leading company offering responsibility and progression
- Hybrid working
**About Our Client**:
This company are a recognised player in the realm of promotional merchandise and marketing solutions. Our commitment to excellence extends beyond products to the service we offer our esteemed clientele. To enhance our customer support team, we are in search of a dedicated and enthusiastic French-speaking Customer Service Representative.
**The French-speaking Customer Service Representative role will include the following responsibilities**:
- Handle customer orders, oversee orders, and ensure a prompt service.
- Deliver accurate details about our services and resolve any concerns efficiently.
- Collaborate with internal teams to fulfill customer requirements.
- Maintain up-to-date and accurate customer records.
**The Successful Applicant**:
- Proficiency in both French and English (spoken and written)
- Exceptional verbal and written communication skills.
- Previous experience in B2B customer service or a related field is advantageous.
- Strong aptitude for problem-solving and an eye for detail.
- Competency in utilizing computer systems and software.
**What's on Offer**:
- Competitive annual salary up to £25,000.
- This role is based in Trafford Park, Manchester - 2 days onsite per week
- Hybrid work arrangement, allowing a blend of remote working from home and collaborative onsite participation.
- Additional amount of set remote work days from working in other GLOBAL offices
- 25 days holiday plus bank holidays
- Opportunity to be part of a diverse and inclusive team.
- Access to training and professional development to foster your growth within the organisation.
- The chance to collaborate with renowned brands and industry leaders.
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