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Lift Industry Branch Manager

2 months ago

Gateshead, Gateshead, United Kingdom Stannah Full time

Job Overview

Stannah, a leading manufacturer and engineering company, is seeking a highly experienced and skilled Branch Manager to oversee our operations and drive excellence in service management. As a key member of our team, you will be responsible for leading and managing a team of professionals to deliver exceptional service to our clients.

Key Responsibilities

  • Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
  • Team Management: Lead a dedicated team to ensure optimal performance and development.
  • Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
  • Financial Management: Drive profitability through effective budget management and strategic decision-making.
  • Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.

Requirements

  • Proven track record in service management within a comparable industry, ideally lift industry.
  • Strong leadership skills with the ability to motivate and develop teams.
  • A strategic business outlook for service in the Lift industry with knowledge of our chosen markets an advantage.
  • Excellent communication and interpersonal skills.
  • Commercial acumen in managing B2B and B2C relationships.
  • Relevant business or management qualification.

Company Information

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. We are a Disability Confident Committed Employer and an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

Benefits

  • Market Aligned Salary, paid on a monthly basis.
  • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits.
  • 25 days holiday, plus bank holidays.
  • Holiday scheme to buy extra days' annual leave.
  • Pension Scheme. Matched contribution/salary sacrifice.
  • Management Bonus.
  • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more.
  • Life Assurance Scheme.
  • Long Service award scheme, with holiday benefit.
  • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more.
  • Employee Assistance Programme. A workplace initiative to support and enhance well-being.
  • Enhanced maternity and paternity provision.
  • Free parking.
  • Company Funded LinkedIn Learning Account.
  • Car Allowance.
  • Private Medical Insurance.