Branch Manager

1 month ago

Gateshead, Gateshead, United Kingdom Stannah Full time
Job Title: Branch Manager

Stannah, a leading manufacturer and engineering company, is seeking a Branch Manager to oversee our operations and uphold our commitment to safety and service excellence in our well-established Gateshead Branch.

About the Role:

The Branch Manager will be accountable for every aspect of Branch performance, from its current and future profit and portfolio mix, as well as building and implementing a long-term sustainable growth strategy for the Branch.

Key Responsibilities:
  • Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
  • Team Management: Lead a dedicated team to ensure optimal performance and development.
  • Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
  • Financial Management: Drive profitability through effective budget management and strategic decision-making.
  • Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.
Requirements:
  • Proven track record in service management within a comparable industry, ideally lift industry.
  • Strong leadership skills with the ability to motivate and develop teams.
  • A strategic business outlook for service in the Lift industry with knowledge of our chosen markets an advantage.
  • Excellent communication and interpersonal skills.
  • Commercial acumen in managing B2B and B2C relationships.
  • Relevant business or management qualification.
What We Offer:
  • Market Aligned Salary, paid on a monthly basis.
  • Profit Share Bonus Scheme, paid to all employees every quarter.
  • 25 days holiday, plus bank holidays.
  • Holiday scheme to buy extra days' annual leave.
  • Pension Scheme. Matched contribution/salary sacrifice.
  • Management Bonus.
  • SimplyHealth Cash Plan. Allows you to claim towards health costs.
  • Life Assurance Scheme.
  • Long Service award scheme, with holiday benefit.
  • Company Benefits Discount Rewards Scheme.
  • Employee Assistance Programme.
  • Enhanced maternity and paternity provision.
  • Free parking.
  • Company Funded LinkedIn Learning Account.
  • Car Allowance.
  • Private Medical Insurance.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect.

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