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HR Control Management Specialist

2 months ago


Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Human Resources Control Management team as a Control Programs Manager - Associate. This is an exciting opportunity to drive the development and implementation of control programs and processes that align with the business goals of the HR Function and the firm.

Key Responsibilities
  • Develop and execute control programs within HR, working closely with key stakeholders and in alignment with the goals and objectives of HR Control Management and HR Products.
  • Drive a consistent, efficient, and well-organized control management end-to-end process and program framework for control programs, which can be leveraged and deployed by the HR Control Management Team for the HR organization.
  • Develop effective engagement models and approaches for new/existing control program developments and changes to maximize efforts and minimize disruption.
  • Work closely with firm-wide control teams and partners to ensure accuracy and compliance with control program and process requirements.
  • Maintain, update, and communicate changes in tools used to manage control programs in line with minimum control standards requirements.
  • Engage with HR and control colleagues across the firm, business, legal, compliance, risk, audit, regulators, and other control functions.
  • Develop and maintain robust reporting/analytics and scorecards to monitor progress, report status to executives, and manage team effectiveness in setting and meeting against Control Management goals.
  • Develop effective presentations & program update materials suitable for stakeholders & business partners and communicate overall program progress and recommendations/decisions.
Requirements
  • Bachelor's degree or equivalent experience required.
  • Relevant financial service experience in controls, audit, quality assurance, risk management, or compliance preferred.
  • Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application.
  • Strong program management skills and execution of project plans.
  • Excellent organization, change management, decision making, problem solving, continuous improvement, time management, executive communication and teamwork skills.
  • Proven ability to multi-task and quickly assess and adjust priorities.
  • Ability to influence key stakeholders, decision makers and colleagues as required to ensure project goals are met.
  • Ability to identify and recommend opportunities for process improvement, automation, and simplification.
  • Advanced Microsoft Word, Excel, PowerPoint, PitchPro skills.
  • Ability to work in a pressure-oriented environment and able to handle multiple tasks.
Preferred Qualifications
  • Project management experience in a complex organization and control environments.
  • Knowledge of Human Resources Product, Policy & Procedures.
  • Experience of intelligent Solution/Automation tools.