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Ocean Freight Trade Support Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Freight Personnel Careers Full time
Job Title: Ocean Freight Trade Support Clerk

About the Role:

We are seeking a highly motivated and proactive individual with expertise in ocean freight to join our team at Freight Personnel Careers. As an Ocean Freight Trade Support Clerk, you will be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively.

Main Responsibilities:

  • Receive customer quotations via various methods and negotiate rates with carriers, hauliers, and suppliers to maximize cost-effectiveness.
  • Prepare and submit customer quotations and proposals within agreed timeframes.
  • Work within our in-house system to create and issue quotations.
  • Communicate with customers to manage and follow up on all quotes to obtain feedback and measure success.
  • Track success/failure rates of quotes and report back to management.
  • Develop and build relationships with customers to provide the highest level of customer service.
  • Produce strategic tariffs when required to ensure effective workload and keep them up to date.
  • Monitor carrier websites and notifications.
  • Engage with ocean freight operational teams to ensure smooth handover of secured shipments.

Requirements:

* Experience in ocean freight trade support or a related field is required.