Inside Sales Representative

7 days ago


Birmingham, Birmingham, United Kingdom LRQA Full time

About LRQA

LRQA is a leading global assurance provider dedicated to helping clients navigate a changing risk landscape. With a strong commitment to client satisfaction, we strive to deliver a portfolio of services that make the world a cleaner, more sustainable, and safer place.

Our Mission

Our mission is to be the leading digitally enabled assurance provider, making it easier for clients to do business with us through our digital transformation. We aim to achieve this by being the leading assurance provider in key sectors such as food, cybersecurity, and ESG.

Role Purpose

The Inside Sales Executive role is a key part of our sales team, responsible for driving successful lead conversions from new marketing qualified leads to sales opportunities. This involves maximising the sales value of each opportunity through excellent discovery and client management, as well as proactively building an additional pipeline of sales opportunities through outbound calls and prospecting activity.

Key Responsibilities

  • Results-driven delivery: Achieve annual sales targets by creating and delivering plans to meet and exceed targets, in line with team and business priorities.
  • Effective Lead Management: Manage new marketing generated leads in a timely and effective manner, ensuring professional discovery of client requirements to maximise every opportunity.
  • Pipeline Management: Carry out sufficient prospecting, networking, and outbound sales activities to build and maintain the necessary level of sales pipeline required to meet and exceed sales targets.
  • Accurate Record Keeping: Maintain comprehensive, up-to-date records on the company's CRM system, including follow-up actions and tasks in line with agreed global sales processes.
  • Personal Development and Competency: Ensure competence to sell products and services through refresher training and completion of development activities agreed with the manager.
  • Reporting and Forecasting: Report on current pipeline, forecast sales, and action plans, demonstrating a strong knowledge of the order book and sales outcomes.
  • Teamwork and Colleague Support: Support other team members to ensure team performance meets expected activity levels and targets.

Requirements

  • Essential: Demonstrable track record of selling products and/or services in a comparable role in a business-to-business (B2B) environment.
  • Essential: Proven track record in achieving sales targets and pipeline development to ensure adequate coverage.
  • Essential: Demonstrable experience in managing quotations, bids, and proposals, including working to set pricing models to achieve required margin.
  • Essential: Good oral and written communication skills, active listener, and able to work under own initiative to prioritise and deliver work on time.
  • Essential: Knowledge of standard IT programmes, Salesforce, and comfortable in using proprietary software for business processes.
  • Desirable: Experience in preparing and delivering proposal presentations to senior managers in a customer environment.
  • Desirable: Knowledge of the Inspection Services sector.


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