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Senior System Administrator

2 months ago

Sheffield, Sheffield, United Kingdom Certara Full time
Job Title: Senior System Administrator

Join Certara's global IT organization as a Senior System Administrator, where you will play a vital role in ensuring the smooth operation of our Atlassian suite of tools. As a key member of our Service Desk team, you will be responsible for providing technical support, training, and guidance to internal users.

Key Responsibilities:
  • Administer and configure the Atlassian suite of tools, including Jira Software, Confluence, and Jira Service Management.
  • Provide technical and operational support, as well as conduct training for employees and new hires on the usage of Jira and other Atlassian tools.
  • Work with application-level filters, reporting, dashboards, workflows, fields, and Jira administration.
  • Identify areas of improvement within the Atlassian suite and perform analysis and review of current workflows, projects, permissions, and functionality.
  • Maintain governance policies, security controls, and compliance standards related to Atlassian tools.
Requirements:
  • Extensive experience/knowledge of the Atlassian suite of productivity apps, standard associated technologies, and third-party products.
  • Proven ability to produce high-quality technical documentation.
  • Working knowledge of both Scrum and Kanban methodologies.
  • Experience in engineering Large Scale Deployment/Migrations.
  • Ability to create presentations for business partners and project stakeholders.
About Certara:

Certara is a global IT organization that provides capable and resilient world-class assistance to professional services, software, and corporate business units. Our primary mission is to ensure our team members have the access and ability to perform at the highest level in service of our customers.