CFO Hub Support Specialist

6 days ago

Luton, Luton, United Kingdom SHAW TRUST Full time
About the Role

At Shaw Trust, we are committed to providing individuals with a second chance at a successful life. As a CFO Hub Support Specialist, you will play a vital role in supporting participants in the community, at pop-up Satellite Hubs, and at our Activity Hub. Your primary responsibility will be to manage a caseload of participants, providing high-quality support and guidance to facilitate their engagement in activities that help them overcome barriers to successful resettlement and achieve milestones leading to sustainable employment, education, or training.

Key Responsibilities
  • Manage a caseload of participants, providing individualized support and guidance to facilitate their engagement in activities.
  • Work closely with external stakeholders, including employers, local authorities, health services, and voluntary sector organizations, to provide exceptional participant support and progression routes.
  • Build and maintain strong working relationships with a variety of support services to ensure comprehensive participant support.
  • Monitor and report on participant progress, ensuring that targets and key performance indicators are met.
  • Provide community-based support, working independently to manage a caseload and provide support to participants in the community.
Requirements
  • Demonstrable experience in motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals in education, training, and employment.
  • Experience in working with external stakeholders to provide exceptional participant support or progression routes.
  • Ability to build, manage, and maintain strong working relationships with a variety of support services.
  • Proven experience of successfully working to targets and key performance indicators.
  • Excellent organizational skills and time management, with the ability to manage a caseload independently.
What We Offer
  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
  • 2 days paid volunteering leave each year.
  • An enhanced pension scheme after 6 months.
  • Life Assurance at 3 times your annual salary rate.
  • Access to a suite of learning and development opportunities, including paid for apprenticeship and masters' levels qualifications, and management development programmes.
  • Opportunities to connect with our employee networks, including our LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network, Men's Network, Young Professionals Network, Menopause Peer Support Group, and Neurodiversity Network.
  • Health and Wellbeing initiatives, including internal support, employee assistance programme, and health cash plan.
About Shaw Trust

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme, and use the government's Access to Work scheme. We are Menopause Friendly accredited and keen to reflect the diversity of UK society at every level within our organization.

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