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Customer Service Coordinator

2 months ago

Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator Role

Elevation Recruitment Group is currently recruiting for a Customer Service Administrator on behalf of our client, a well-established and growing manufacturing business. This is an exciting opportunity to join a thriving company that is dedicated to quality and customer satisfaction.

Key Responsibilities:

  • Act as the first point of contact for customer enquiries
  • Process customer orders and manage order tracking efficiently
  • Provide accurate and timely responses to customer queries regarding products, orders, and deliveries
  • Liaise with internal departments to ensure smooth order fulfillment
  • Maintain accurate records of customer interactions and transactions
  • Resolve customer complaints and issues while maintaining a high standard of customer service

Key Requirements:

  • Previous experience as a customer-facing role
  • Excellent communication and interpersonal skills
  • Strong ability to manage multiple tasks and prioritise effectively
  • Attention to detail and strong problem-solving abilities

This role is ideal for an experienced customer service professional looking for a new challenge in a company that values their skills and expertise.

About the Company:

Elevation Recruitment Group is a leading recruitment agency specialising in placing candidates in various industries. Our client is a well-established manufacturing business with a strong focus on quality and customer satisfaction.

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for career growth and development