Salesforce Administrator

2 weeks ago

Bournemouth, Bournemouth, United Kingdom Vitality Full time
About The Role

We are seeking a highly skilled Salesforce Administrator to join our team at Vitality. As a key member of our IT department, you will be responsible for maintaining the Distribution Salesforce platform, ensuring user profiles and roles are correctly assigned to visibility sharing requirements.

Key Responsibilities
  • Platform Management: Manage all user licence allocation across the Distribution Salesforce platform, and associated security, profiles, permission sets, and roles.
  • Custom Development: Design and build new custom objects, fields, page views, and other core system features where required.
  • User Support: Provide training as an expert in the system to L&D personnel, and to end users when required.
  • Project Coordination: Co-ordinate and assist project deliverables with Distribution Salesforce team members.
  • Change Management: Track change requests through the chosen platform and process.
  • Platform Adoption: Monitor usage and adoption of the Salesforce platform across Distribution.
  • Operational Support: Provide continued operational support through the central support processes.
  • User Engagement: Promote the use of Salesforce across Vitality, being a key contact for the users being supported.
  • Stakeholder Management: Build relationships with key stakeholders to enable ideation discussions.
  • Industry Knowledge: Keep up to date with industry knowledge, bringing new technology developments to Vitality.
Essential Skills
  • Education: Educated to degree level in any subject, or equivalent experience.
  • Experience: Experience working with Salesforce products in any capacity.
  • Self-Motivation: A high degree of self-motivation and the ability to work flexibly within tight deadlines with demanding stakeholders.
  • Attention to Detail: High level of attention to detail when creating and testing developments for implementation.
  • Communication: Ability to communicate technical concepts clearly, both verbally and in written form.
About Vitality

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1, long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance, incentivising people to live healthier longer lives – they benefit, our business benefits, and society benefits.

We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more, please visit our Careers page.

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