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Operations and Human Resources Coordinator

2 months ago

West London, United Kingdom Japan Centre Full time

Company: Japan Centre

Job Title: Operations & HR Assistant

Location: Various locations across London, Manchester, and Oxford.

Salary: £27,000 to £31,000 based on experience

Working Hours: Full-time, flexible hours including weekends and evenings

Overview:

We are looking for a detail-oriented and proactive Operations & HR Assistant to provide extensive support to the Operations & HR Director at Japan Centre, a prominent Japanese food retailer with multiple outlets. This position encompasses a mix of administrative duties, recruitment activities, project management, and employee engagement initiatives to facilitate efficient operations and enhance the employee experience.

Key Responsibilities:

Administrative Support:

  • Organize calendars and arrange meetings for the Operations & HR Director.
  • Prepare meeting agendas, document minutes, and follow up on action items for various meetings.
  • Process payroll through the designated platform.
  • Compile and disseminate Food Safety and Health & Safety audit reports.
  • Oversee the company’s allergy information management system.
  • Lead Food Safety and allergy awareness discussions.
  • Document and report incidents related to food safety.
  • Manage correspondence including emails and phone communications.
  • Coordinate travel logistics and prepare expense documentation.

Project Coordination:

  • Assist in the organization and implementation of operational projects, including new store openings and training programs.
  • Monitor project timelines, budgets, and deliverables.
  • Collect data and generate reports to assess project outcomes and identify improvement opportunities.

People Initiatives:

  • Support recruitment by posting job advertisements, reviewing applications, and scheduling interviews.
  • Manage the recruitment platform.
  • Coordinate onboarding and training sessions for new hires.
  • Prepare employment contracts and job descriptions.
  • Maintain employee records and ensure adherence to company policies.
  • Organize employee engagement activities such as team-building events.

Additional Responsibilities:

  • Conduct research and analyze data to aid in decision-making.
  • Prepare presentations and communication materials.
  • Perform other assigned duties that may vary by unit type.

Qualifications:

Experience:

  • 1-2 years of experience in administrative or project coordination roles, preferably in a retail or hospitality setting.
  • Experience in HR or recruitment is a plus.

Skills:

  • Strong organizational and time management abilities, with a knack for prioritizing tasks.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with diverse teams.
  • Proficient in Google Suite (Docs, Sheets, Slides) and experienced in data analysis.
  • Ability to work independently and collaboratively.
  • Interest in Japanese cuisine and culture is advantageous.

Benefits:

  • Company-sponsored training programs
  • Complimentary staff meals during shifts
  • Employee discounts across partner companies
  • Opportunity to work across various locations

Application Process:

Please submit your CV and cover letter detailing your relevant experience and interest in this role, emphasizing any experience with multi-unit operations or diverse retail environments.