GP Surgery Front Desk Coordinator
1 week ago
About The Allum Practice
The Allum Practice is a dynamic and patient-centered GP surgery, dedicated to delivering high-quality care to our community. We are a forward-thinking and busy training practice, with a diverse and committed team, and we're a proactive member of the Primary Care Network (PCN).
Job Summary
We are seeking a proactive, energetic, and flexible administrative assistant to support our front desk team. As a key member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience. You will work closely with our Reception Manager, the reception team, and other non-clinical and clinical colleagues, but it is essential you have the ability to work independently or as part of a team, as the work is varied.
Key Responsibilities
- Meet and greet patients, visitors, and contractors in a polite and timely manner.
- Assist patients with appointments, queries, and requests, ensuring accuracy and efficiency.
- Support both clinical and non-clinical colleagues with requests, providing administrative support as needed.
- Perform basic administrative tasks, ensuring accuracy and attention to detail.
Person Specification
Essential
- Good standard of general education is desirable.
- Good GCSE Grades for English and Math's is essential.
Desirable
- Experience of working in a GP surgery.
- Working with EMIS or other GP IT systems.
About You
We are looking for an enthusiastic, motivated, and flexible individual who is passionate about delivering exceptional patient care. You will have excellent communication skills, a strong work ethic, and the ability to work well under pressure. If you are a team player with a positive attitude and a commitment to excellence, we would love to hear from you.
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