Leisure Club Operations Manager

5 days ago


Leeds, Leeds, United Kingdom Village Hotels - Leeds North Full time
Be Part of Our Dynamic Leisure Team

We're seeking a highly motivated and experienced Leisure Club Manager to join our team at Village Hotels - Leeds North. As a key member of our operations team, you'll play a vital role in delivering exceptional member experiences and driving sales growth in our state-of-the-art Leisure Clubs.

About the Role

As a Leisure Club Manager, you'll be responsible for maintaining the highest standards of member experience, ensuring our Leisure Clubs operate efficiently, and driving sales growth through effective sales strategies. You'll work closely with our team to develop and implement initiatives that enhance member engagement and retention.

Key Responsibilities
  • Lead and manage a team of leisure staff to deliver exceptional member experiences
  • Develop and implement sales strategies to drive revenue growth
  • Maintain high standards of member experience through regular floor walks and customer interactions
  • Work closely with the operations team to ensure seamless delivery of leisure services
  • Monitor and analyze sales data to inform business decisions
What We Offer

We offer a range of benefits to our team members, including:

  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many high street brands
  • A range of wellbeing and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days
  • Excellent reward and recognition incentive schemes
  • Monthly wellbeing programme for all employees to support mental health
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

We're looking for someone who is passionate about leisure and fitness, with expert knowledge of leisure operations and sales. If you're a motivated and driven individual who is looking for a new challenge, we'd love to hear from you.



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