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Leisure Club Operations Manager
2 months ago
Are you a fitness enthusiast with a passion for delivering exceptional customer experiences? Do you have a knack for leading high-performing teams and driving sales growth? We're seeking a skilled Leisure Club Manager to join our team at Village Hotels - Leeds North.
About the RoleAs a Leisure Club Manager, you'll be responsible for maintaining the highest standards of member experience, ensuring our facilities are always clean, safe, and well-maintained. You'll work closely with our sales team to drive revenue growth, develop and implement sales strategies, and lead a team of leisure staff to deliver exceptional customer service.
Key Responsibilities- Lead and motivate a team of leisure staff to deliver exceptional customer experiences
- Develop and implement sales strategies to drive revenue growth
- Maintain the highest standards of member experience, ensuring our facilities are always clean, safe, and well-maintained
- Work closely with the sales team to drive revenue growth and develop new business opportunities
- Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed
As a Leisure Club Manager at Village Hotels - Leeds North, you'll enjoy a range of benefits, including:
- Complimentary full leisure club membership for you and a family member or friend
- Employee discount on overnight stays at Village Hotels
- 50% discount on food and drink purchased on or off shift at any Village Hotel
- Exciting training platform with gamified learning
- Discounts and cashback offers on many High Street Brands
- A range of well-being and healthcare benefits
- Financial wellbeing support via Salary Finance
- Employee Assistance Programme
- Flexible working hours
- A fun, supportive, and inclusive work environment with loads of development opportunities
- Regular team events with our BIG People days monthly
- Excellent reward and recognition incentive schemes
- Monthly well-being programme for all employees to support your mental health
- Anniversary rewards for key milestones of service
- Holiday purchase scheme
- Birthday day off
- Electric car salary sacrifice scheme
To be successful in this role, you'll need:
- A passion for leisure and fitness
- Expert knowledge of leisure operations and sales
- Attention to detail and a drive to ensure the highest levels of member experience are consistently delivered
- Motivational and passionate about developing and nurturing your team
Please note that all offers are subject to a successful DBS check in this role.
Come and be part of something new and special - work, grow, and play the Village way
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