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Leisure Club Operations Manager

2 months ago


Leeds, Leeds, United Kingdom Village Hotels - Leeds North Full time
{"title": "Leisure Club Manager", "description": "Unlock Your Potential

Are you a fitness enthusiast with a passion for delivering exceptional customer experiences? Do you have a knack for leading high-performing teams and driving sales growth? We're seeking a skilled Leisure Club Manager to join our team at Village Hotels - Leeds North.

About the Role

As a Leisure Club Manager, you'll be responsible for maintaining the highest standards of member experience, ensuring our facilities are always clean, safe, and well-maintained. You'll work closely with our sales team to drive revenue growth, develop and implement sales strategies, and lead a team of leisure staff to deliver exceptional customer service.

Key Responsibilities
  • Lead and motivate a team of leisure staff to deliver exceptional customer experiences
  • Develop and implement sales strategies to drive revenue growth
  • Maintain the highest standards of member experience, ensuring our facilities are always clean, safe, and well-maintained
  • Work closely with the sales team to drive revenue growth and develop new business opportunities
  • Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed
What We Offer

As a Leisure Club Manager at Village Hotels - Leeds North, you'll enjoy a range of benefits, including:

  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift at any Village Hotel
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent reward and recognition incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme
Requirements

To be successful in this role, you'll need:

  • A passion for leisure and fitness
  • Expert knowledge of leisure operations and sales
  • Attention to detail and a drive to ensure the highest levels of member experience are consistently delivered
  • Motivational and passionate about developing and nurturing your team

Please note that all offers are subject to a successful DBS check in this role.

Come and be part of something new and special - work, grow, and play the Village way

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