Paddle Club Operations Manager

3 days ago


Leeds, Leeds, United Kingdom Frasers Group Full time
Paddle Club Assistant Manager

Frasers Group is a community-driven organization that combines sports, fitness, and an active lifestyle. Our Paddle Clubs are at the forefront of this mission, offering state-of-the-art facilities, expert coaching, and a vibrant community for paddle enthusiasts.

Key Responsibilities
  • Support the day-to-day operations of the Paddle Club, ensuring a seamless experience for members and guests.
  • Collaborate with the Club Manager to drive membership growth, coordinate events, and maintain exceptional service and facility management standards.
  • Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organized and successful.
  • Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members.
  • Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally.
  • Supervise and train club staff, fostering a positive and productive working environment.
  • Assist in the development and implementation of marketing strategies to promote the club and attract new members.
  • Monitor and report on club performance, providing insights and suggestions for continuous improvement.
Requirements
  • 2+ years' experience in a team leader, supervisory, or management role.
  • Ideal experience in LTA.
  • Passion for Padel, Racket Sports, and health and fitness.
  • Full availability to work evenings, weekends, and holidays.
  • Excellent written, oral communication, and organizational skills.
  • Proven attention to detail.
  • Ability to lead and motivate team.
  • Desire for career growth within the company.


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