Customer Service Representative
3 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our retail team as a Part Time Sales Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Maintain a high level of product knowledge, including store policies and procedures
- Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets
- Process transactions accurately and efficiently, handling cash, credit card and mobile payments
- Participate in visual merchandising and store displays, maintaining a high standard of store appearance
What We Offer
- A competitive hourly rate of £12.40 up to £13.35
- A 15 to 25 hour contract, with opportunities for additional hours
- A range of benefits, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
About Lidl
Lidl is a dynamic and fast-paced retail company, committed to providing our customers with high-quality products at affordable prices. We are passionate about delivering exceptional customer service and creating a positive shopping experience for our customers.
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