Public Space Maintenance Specialist

3 weeks ago

Swanley, Kent, United Kingdom HOTELCARE Full time

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Please Note: Weekend Work Required - 5 days per week, 3 hours per day.

Company Overview:
HotelCare, a leading provider of hotel support services in the UK, has over 30 years of expertise in serving more than 200 hotels across the nation. We pride ourselves on delivering high-quality staff and services, including the cleaning of over 10,000 rooms daily, while catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices. In partnership with ICE UK, we are committed to implementing sustainable cleaning solutions that minimize our carbon footprint while maintaining exceptional service standards.

We offer a benefits package including:

Up to 28 days paid holidays. A permanent position with flexible working hours. Complimentary Lunch on duty (site dependent). Comprehensive on-site training. Salary Finance with exclusive rates – access to loans or wage advances (available after probation completion). Opportunities for career advancement, including the chance to undertake a HotelCare Apprenticeship. Automatic enrolment into a workplace pension after 3 months of service. Recognition, incentives, and awards. Access to HotelCare's Employee Benefit platform, offering 24/7 medical GP services, financial support, retail/restaurant discounts, and health and wellbeing resources.

Job Overview:
Our Public Space Maintenance Specialists are essential in ensuring that guests enjoy impeccably clean communal areas, enhancing their overall experience during their stay. As part of a dynamic team, you will thrive in a fast-paced environment.

Job Description
Key Responsibilities

Cleaning designated public spaces such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms. Executing cleaning tasks efficiently and to a high standard in a fast-paced setting. Adhering to company health and safety protocols and procedures, including compliance with COSHH guidelines. Promptly reporting any maintenance issues, safety hazards, accidents, or injuries to the management team. Maintaining cleaning equipment and supplies, ensuring they are utilized appropriately and safely. Collaborating with team members to achieve cleanliness objectives and foster a positive work environment. Following instructions from supervisors and managers regarding cleaning schedules and specific tasks. Delivering exceptional customer service by ensuring public areas are clean and welcoming for guests and visitors.

Person Specification
Experience

Preferred Experience: Background in a similar role within the hospitality sector, particularly in cleaning or public area maintenance positions.

Skills and Knowledge

Physical capability to lift, bend, and stand for extended periods. Ability to work independently and collaboratively as part of a team. Strong time management skills. Attention to detail. Flexibility and eagerness to learn. A proactive 'Can Do' attitude. Adaptability to organizational needs. Capacity to prioritize and manage multiple tasks. Ability to provide excellent customer service. Self-motivation and accountability. Capacity to work confidentially and with integrity. Ability to perform under pressure and follow instructions. Awareness of safety regulations and compliance.

Flexibility

You may be required to work different and/or additional hours (beyond those previously notified) and undertake reasonable tasks to meet the needs of the Company and its clients.

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