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Facility Maintenance Attendant

2 months ago

Swanley, Kent, United Kingdom HOTELCARE Full time

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Please Note: Weekend Work Required - 5 days per week, 3 hours per day.

Company Overview:
HotelCare is a leading provider of hotel support services in the UK, with over 30 years of expertise serving more than 200 hotels across the nation. We deliver high-quality staff and services, including the cleaning of over 10,000 rooms daily, and cater to various sectors such as apartments, leisure facilities, public areas, and corporate offices. In partnership with ICE UK, we implement sustainable cleaning solutions to minimize our carbon footprint while maintaining exceptional service standards.

Benefits:

Up to 28 days of paid holidays. A permanent position with flexible working hours. Complimentary lunch during shifts (site dependent). Comprehensive on-site training. Salary Finance with exclusive rates – access to loans or wage advances (available post-probation). Opportunities for career advancement, including the option to pursue a HotelCare Apprenticeship. Automatic enrollment in a workplace pension after 3 months of service. Recognition programs, incentives, and awards. Access to HotelCare's Employee Benefit platform, offering 24/7 medical GP services, financial support, retail/restaurant discounts, and health and wellbeing resources.

Job Overview:
As a Public Space Custodian, you will play a crucial role in ensuring that guests enjoy impeccably maintained public areas, enhancing their overall experience. You will be an essential member of a dynamic team working in a fast-paced environment.

Key Responsibilities:

Cleaning assigned public spaces such as corridors, elevators, lobbies, offices, reception areas, staircases, ironing rooms, changing rooms, and meeting rooms. Executing cleaning tasks efficiently and to a high standard in a busy setting. Adhering to company health and safety protocols and procedures, including compliance with COSHH guidelines. Promptly reporting any maintenance issues, safety hazards, accidents, or injuries to management. Maintaining cleaning equipment and supplies, ensuring proper and safe usage. Collaborating with team members to achieve cleanliness objectives and foster a positive work atmosphere. Following directives from supervisors and managers regarding cleaning schedules and specific assignments. Delivering outstanding customer service by ensuring public areas are clean and welcoming for guests and visitors.

Person Specification:
Experience:

Preferred Experience: Background in a similar role within the hospitality sector, particularly in cleaning or public area maintenance.

Skills and Knowledge:

Physical capability to lift, bend, and stand for extended periods. Ability to work independently and collaboratively within a team. Strong time management skills. Attention to detail. Flexibility and eagerness to learn. A proactive 'Can Do' attitude. Adaptability to organizational needs. Ability to prioritize tasks and manage multiple responsibilities. Capability to provide excellent customer service. Self-motivation and accountability. Ability to maintain confidentiality and act with integrity. Capacity to work under pressure and follow instructions accurately. Awareness of safety regulations and compliance.

Flexibility:

You may be required to work varied and/or additional hours as needed to meet the demands of the Company and its clients.