IT System Administrator

2 days ago


Lincoln, Lincolnshire, United Kingdom OSJCT Full time

Job Summary:

We are seeking an experienced IT System Administrator to join our team at OSJCT. As a key member of our IT department, you will be responsible for the effective provisioning, installation, configuration, and maintenance of our Trust systems, hardware, and software.

Key Responsibilities:

  • Provisioning, installation, configuration, and maintenance of Trust systems, hardware, and software
  • Resolving hardware and software errors, liaising with team members, business colleagues, and third-party product vendors as necessary
  • Overseeing and implementing application and OS patches and upgrades
  • Managing and configuring cloud-based services such as Office
  • Participating in technical research and development to enable continuing innovation
  • Producing documentation for support knowledge, procedures, and call scripts that facilitate enhanced and continually improving support practices
  • Leading in managing availability and capacity planning with strong inputs into problem and change management processes

Requirements:

  • Proven and demonstrable experience in core areas of Microsoft OS, application, and Office management and troubleshooting
  • At least three years of operational experience of system administration or IT services support in a multi-site organization
  • Experience in the management and implementation of OS patching and data backup
  • Strong understanding of cloud-based systems and IaaS technologies
  • Excellent communication and problem-solving skills
  • Ability to prioritize and manage workload, troubleshoot and resolve complex issues

Desirable Skills and Experience:

  • Excellent knowledge and proficiency in at least four of the following technologies: Windows Server, MS Azure, AWS, Powerapps/Automate, Windows 10&11 Desktop, Microsoft Active Directory, DNS, Group Policy, or Office
  • Knowledge of key backup systems and methodologies (Asigra/Veeam)
  • Demonstrable ability to actively monitor and fault find within a domain environment
  • Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management, and Virtual LANs
  • Knowledge of the configuration, setup, and management of network devices, including routers, switchers, and Wi-Fi devices
  • Experience in leading server capacity and availability management activities
  • Ability to produce accurate technical guidance and documentation

About Our Benefits:

  • Competitive salary
  • Hybrid working policy
  • 25 Days Holiday plus all bank holidays
  • AVIVA Pension
  • Life Assurance
  • Access to Blue Light card, giving discounts on high street, online offers, and much more


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