Bodyshop Administrator

2 months ago

Lincoln, Lincolnshire, United Kingdom Stoneacre Motor Group Full time

About the Role

We are excited to be recruiting for a Bodyshop Administrator to join our team at Stoneacre Motor Group. This is an unrivalled opportunity to take the next step in your customer service and administrative development.

Key Responsibilities

  • Assist the Bodyshops in daily controls and provide exceptional administrative support.
  • Provide the highest level of customer service to our customers.
  • Qualify and process customer insurance claims.
  • Book estimate appointments and repair appointments.
  • Maintain a professional manner at all times.
  • Build rapport with internal sites/staff and external customers.
  • Deal with own customer claims and keep customers 'up to date' daily.

About You

  • Previous Bodyshop Administration experience within the automotive industry would be helpful, but administrative experience in another environment will be considered.
  • Previous experience of using Kerridge/CDK or a similar system would be advantageous, but is not essential.
  • You will be computer literate, especially Microsoft Office and Excel.
  • You will have excellent communication and organisation skills.
  • Committed to providing excellent customer service and thrive in a busy high-pressured environment.

What We Offer

  • Industry leading competitive salary.
  • Bonus scheme.
  • A range of training and development programmes.
  • Industry leading career progression opportunities.
  • Contributory workplace pension scheme.
  • Uniform provided.
  • Long service reward.
  • Customer introduced reward.
  • Employee discounts.
  • Access to discounts on retailers, restaurants, holidays and much more.
  • Wellness programme.
  • Free parking.

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