Bodyshop Administrator

4 weeks ago

Lincoln, Lincolnshire, United Kingdom Stoneacre Motor Group Full time

About the Role

We are seeking a highly organized and detail-oriented Bodyshop Administrator to join our team at Stoneacre Motor Group. As a key member of our Bodyshop team, you will be responsible for providing exceptional administrative support and customer service to our customers.

Key Responsibilities

  • Assist the Bodyshops in daily controls and provide administrative support
  • Qualify and process customer insurance claims
  • Book estimate appointments and repair appointments
  • Maintain a professional manner at all times
  • Build rapport with internal sites/staff and external customers
  • Deal with own customer claims and keep customers 'up to date' daily

About You

  • Previous Bodyshop Administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given
  • Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential
  • You will be computer literate, especially Microsoft Office and Excel
  • You will have excellent communication and organization skills
  • Committed to providing excellent customer service and thrive in a busy high-pressured environment

What We Offer

  • Industry leading competitive salary
  • Bonus scheme
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme
  • Free parking

Stoneacre Motor Group

We are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

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